Health Care personnel have critically important jobs and often work in life and death situations. The demands and expectations on the people who perform these services continue to grow. The stress on these people may translate into time off for illness and absences. Since the public relies so heavily on these round the clock services, shift coverage must be maintained and superviosrs and managers are often left struggling to provide adequate staffing levels.

ATS™ from QQuest

QQuest recognizes these issues and has developed our leading absence notification and management system designed to help administer absences and tardiness. QQuest ATS™ is an absence notification and management system that allows employees to call in to report when they will be absent or tardy. ATS™ tracks attendance information and automatically reports specific and summary information for supervisors, your human resources department, and managers.

ATS™ instantly notifies management of employee attendance issues. This up to the minute absence and tardy detail provides supervisors with the information required to make decisions such as:

• Are major schedule changes needed?
• Is temporary employee shift coverage needed?
• Is temporary supervisory coverage needed?
• Is entire shift coverage needed?

This up to the minute detail can be available to your managers, supervisors, and human resources personnel via pager, email, and/or cell phone.

Our 24 X 7 system can be customized for your organization. This includes menu options that can be tailored for the needs of your business. On site training is available at your location. Our ATS™ Hosted solution provides quick start up and low monthly costs. Our ATS™ Enterprise solution integrates smoothly with your human resource systems.

ATS™ - an Absence Notification &
Management System

FMLA Administrator™ from QQuest

FMLA Administrator™ alleviates the hassles of managing and administering the myriad of details required to correctly comply with the government mandated Family and Medical Leave Act.

Our FMLA Administrator™ product provides employers and employees with an accurate tracking process that will keep your FMLA information organized and properly documented.

FMLA Administrator™ utilizes an easy to use telephony system that captures all time used for every approved certification (even multiples). The associated benefit is usually a dramatic decrease in FMLA time usage abuse.

Our system tracks both approved FMLA certifications and denied FMLA requests and includes customizable reason codes. It also tracks the administration of associated forms and letters.

Our FMLA Administrator™ product can be used by itself or it can be used with our ATS™ product.

FMLA Administrator™

OTES™ - OverTime Equalization from QQuest

Overtime for health care services personnel can be an administrative nightmare. Union rules and shift coverage make it even more complicated and difficult. QQuest understands these administrative processes and has developed the leading automated overtime equalization system to help administrators and human resource personnel manage overtime.

OTES™ provides health care groups with an easy to use web based tool that allows for fast, fair, and equitable overtime allocation. The flexibility of this system even supports the effective use of this product in conjunction with various union rules.

OTES™ supports management communication of overtime needs and opportunities, employee communication of overtime preferences, and automation of the overtime assignment process.

Our OTES™ product contributes to an efficiently run organization and happy employees, reduces costs associated with overtime issues, saves time, and will interface with your current related systems. OTES™ incorporates fairness concerning overtime assignments.

It provides simultaneous support of multiple employee classifications. Nurses unions, maintenance unions, facilities unions can all be included in this system. OTES™ provides support of union rules as parameters for overtime assignment decisions.

OTES™ will also provide holiday time scheduling, management reports, and support of weekday and weekend employee assignments.

This is an easy to use web based system designed to work on a standard PC or through a touch screen employee kiosk.

OTES™ can be customized for your organization and on site training is available at your location.

Overtime Equalization System